Outages are primarily reported through the integration of Outage Management Software (OMS) utilized by many electric utilities to monitor and track the status of their electrical meters. These systems provide real-time data on power disruptions, enabling accurate and timely reporting. Global Reach has successfully integrated with several leading OMS vendors, including:
- NISC
- Futura
- Milsoft
- dataVoice
- PYXIS OMS™
- Survalent
Through these integrations, electric cooperatives using the above OMS platforms can automatically transmit outage data to our system, ensuring that disruptions are accurately logged and displayed on our outage map. This automation minimizes delays and enhances the reliability of the data presented to our users.
In addition to automatic reporting, we offer an online form where electric cooperatives can manually submit outage information. This option ensures that all reported outages, regardless of the reporting method, are captured and made visible to the public.